Return/Exchanges

 

Returns and Exchange Policy: 

We LOVE happy customers and we also understand that it can be tricky purchasing online. We want you to shop with 100% ease. Our return policy ensures that you can exchange unused items in their original condition, tags attached and packaging within 14 days. 

Returns are subject to quality approval by our returns department. Please take extra care to inspect all returned items to ensure they meet these requirements:

  • Within 14 days of purchase
  • Unused and unworn
  • Free of hair and odors
  • No stretch marks or permanent wrinkles
  • Original Packaging
  • Sewn in tags attached
  • Not bent in half to ship back
  • Unstained and unmarked.

Once we are satisfied that the item meets our quality review we will send you a discount code (minus the original shipping paid) to re order the correct size on our website. Please note we do not cover shipping charges to resend the garment.  Unfortunately we don’t offer refunds (this does not affect your statutory rights).

 

Please email sales@celebritywaisttrainers.ie