Return/Exchanges

Returns and Exchange Policy: 

We LOVE happy customers.  We understand that it can be tricky purchasing online. We want you to shop with 100% ease. We understand that we are living in unprecedented times, therefore we have decided to extend our exchange policy and now offer full refunds for unopened/unused items.  Our return policy ensures that you can exchange unused items in their original condition, tags attached and packaging within 60 days. 

Returns are subject to quality approval by our returns department. Please take extra care to inspect all returned items to ensure they meet these requirements:

  • Within 60 days of purchase
  • Unused and unworn
  • Free of hair and odours
  • No stretch marks or permanent wrinkles
  • Original Packaging
  • Sewn in tags attached
  • Not bent in half to ship back
  • Unstained and unmarked.

Items that do not meet pass the quality approval from our returns department will be returned.  We are very strict on this policy due to the nature of our garments and also to meet health and safety guidelines. 

Once we are satisfied that the item meets our quality review we will send you a discount code (minus the original shipping paid) to re order the correct size on our website. Please note we do not cover shipping charges to resend the garment.  

Please download your return form HERE.  If you are unable to print the form please include the details listed on the form in a hand written easy to read note. 

RETURN ADDRESS

Celebrity Waist Trainers 

Unit B3, Deerpark Industrial Estate
Oranmore
Co. Galway, H91 D452
Ireland

 

Please email info@celebritywaisttrainers.ie if you require any further information. 

CWT TEAM